Technical Support

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Select your Support Plan

In case you need some extra technical support from our side to setup your e-commerce project or some assisstent doing some code reviews or setting up the architectural design, we can help you with that! We can even integrate Uvendia with your Backoffice.


Basic

€ 999
per year
  •   Unlimited E-mail support
  •   SLA 48 (we reply within 24 hrs)
  •   Once per month online meeting with Uvendia Expert

Plus

€ 2,999
per year
  •   Unlimited E-mail support
  •   SLA 12 (we reply within 12 hrs)
  •   Online meetings with Uvendia Expert
  •   Code Review & Best Practices
  •   Architecture Review and Assessment

Ultra

€ 6,999
  per month  
  •   Unlimited E-mail support
  •   SLA 12 (we reply within 12 hrs)
  •   Online meetings with Uvendia Expert
  •   Code Review & Best Practices
  •   Architecture Review and Assessment
  •   Develop & deploy scheduled jobs to automate several processes eg. check payment completed, delete uncleared cart items etc.
  •   Integration with your Backoffice catalog - and order systems Back-office system
  •   Elasticsearch implementation
  •   Maintainance & monitoring support